The Central Healthcare Centre, formerly The Central Surgery, dates back to the 1950's when it became the first Group Practice founded in Norfolk. Over the years the practice has developed to become one of the largest NHS practices in Norfolk.
The Central Healthcare Centre and staff work towards:
- The promotion of patients' good health
- Effective management of illness
- Creating an ideal setting for the sick and their carer's health
We aim to achieve this by:
- Increasing and improving liaison within the Primary Health Care Team
- Encouraging the attainment of the highest standards in all health care and supporting staff
- Encouraging patients to take responsibility and control of their health and well-being, where possible
- Providing support and appropriate services for the sick and their carers
All our patients have an allocated GP who is responsible for their care. If you are unsure who your named allocated GP is please contact the surgery.
Please click here to see our practice profile: http://fingertips.phe.org.uk/profile/general-practice/...
We try to keep the surgery premises safe, clean and tidy but would appreciate feedback from our patients if things are not working properly or you have suggestions for ways in which we can improve.
If you would like a chaperone present during your consultation, then please advise the Receptionist when booking your appointment or when checking in.
There is a private area available for baby changing.
Please note that we have limited parking at the front of the surgery with clearly marked disabled parking. We are a purpose built surgery, fully equipped with facilities for disabled patients such as access ramps, double doors and toilet facilities. Patients can access the surgery by means of an automatic door and we also have automatic doors in our main waiting area.
Summer Health Campaign
Video Credit: Brighton and Hove CCG
Your GP Cares
A campaign organised by the Royal College of General Practitioners. Click here to view their website.
For more information download the patient leaflet below.
Your Data Matters to the NHS
Information about your health and care helps us to improve your individual care, speed up diagnosis, plan your local services and research new treatments.
In May 2018, the strict rules about how this data can and cannot be used were strengthened. The NHS is committed to keeping patient information safe and always being clear about how it is used. You can choose whether your confidential patient information is used for research and planning. To find out more visit: nhs.uk/your-nhs-data-matters
For more information about your data rights please visit the Your Data Matters campaign at ico.org.uk
You can choose whether your confidential patient information is used for research and planning.
How your data is used
Your health and care information is used to improve your individual care. It is also used to help us research new treatments, decide where to put GP clinics and plan for the number of doctors and nurses in your local hospital. Wherever possible we try to use data that does not identify you, but sometimes it is necessary to use your confidential patient information.
What is confidential patient information?
Confidential patient information identifies you and says something about your health, care or treatment. You would expect this information to be kept private. Information that only identifies you, like your name and address, is not considered confidential patient information and may still be used: for example, to contact you if your GP practice is merging with another.
Who can use your confidential patient information for research and planning?
It is used by the NHS, local authorities, university and hospital researchers, medical colleges and pharmaceutical companies researching new treatments.
Making your data opt-out choice
You can choose to opt out of sharing your confidential patient information for research and planning. There may still be times when your confidential patient information is used: for example, during an epidemic where there might be a risk to you or to other people’s health. You can also still consent to take part in a specific research project.
Will choosing this opt-out affect your care and treatment?
No, your confidential patient information will still be used for your individual care. Choosing to opt out will not affect your care and treatment. You will still be invited for screening services, such as screenings for bowel cancer.
What should you do next?
You do not need to do anything if you are happy about how your confidential patient information is used.
If you do not want your confidential patient information to be used for research and planning, you can choose to opt out securely online or through a telephone service. You can change your choice at any time.
To find out more or to make your choice visit nhs.uk/your-nhs-data-matters or call 0300 303 5678
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